MTM - Cisco Unified Communication Solutions: Assessment, Design, Implementation & Management
As your IT partner and trusted advisor, MTM Technologies understands your business and the challenges you face everyday. Focused on your unique needs, our entire team performs in collaboration with you to implement the best strategy and technology solutions that directly serve your business initiatives. We maintain a start-to-finish partnership that delivers results as well as accountability. Our goal is not just to meet your needs, but to exceed your expectations.
Master Unified Communications Specialization recognizes MTM Technologies for industry-leading customer service, technology expertise, and services capability and methodology.
Our Professional Services Team
- MTM has 75 highly skilled engineers and consultants in its Professional Services organization spread over 19 locations across the US.
- Our team combines experience and training with the highest levels of certification offered by our partners.
- We align our Professional Services best practices with our vendor partners, and then distill them down to balance the value vs. cost for the mid-market customer.
- Our services management is continually inspecting our teams for improvements in:
- Customer satisfaction
- Utilization
- Certifications
- Our goal is to continue to be a national leader in providing Application Delivery and Unified Communications solutions.
Our Methodology
As we work with you to address your specific needs, we use a five-phase framework that includes assess, design, implement, and manage, with a vision to evolve with you into the future, keeping your IT operations aligned with your business objectives.
MTM's Cisco Network Inventory Assessment will identify equipment that should be upgraded, replaced, or maintained. Learn More Now
MTM's Cisco Wireless Site Survey enables a customer to determine proper coverage for their wireless infrastructure. Learn More Now
Assess. We analyze your major infrastructure elements including network, servers, operating systems, applications, storage, and security, and make recommendations which will enable you to achieve alignment between your IT operations and your business.
Design. We architect your future IT enterprise from strategy, requirements, and ROI/TCO, to technical implementation, project logistics, and staff support readiness.
Implement. We test and deploy the design quickly, smoothly, on-time and cost-effectively, leveraging our project management and technological expertise. We reduce risk and time-to-value by following our proven best practices.
Manage. We develop and implement the right management, support, and training plan with you to fully leverage your investment in your existing staff while taking advantage of the broad portfolio of managed services we offer. From operational management and support, on-site or remote network management, phone support, and training, to fully managed and hosted systems, we can provide you with the best managed solution possible..
Evolve. We believe in partnering with our customers, building lasting relationships based on a track record of successful engagements. As your business grows and changes, we are right there with you as your trusted advisor for your IT strategy. At the completion of each project, we work with you to develop a vision and road-map for the future of your IT operations.
