MTM Infrastructure Management Services

How can you effectively administer and support your IT infrastructure and still provide strategic IT solutions to grow your business–with limited technical resources? The increasing complexity of hardware and software interrelationships make technology infrastructure more and more difficult to manage and administer. Unless your staff has the time to support the ever-increasing complexity of your environment, it’s nearly impossible to do the job.

We can help. MTM Technologies Aware360v2 infrastructure management services can help you get the most out of your infrastructure investment and optimize your systems’ availability and reliability.

Comprehensive Services

• 24x7x365 server/Citrix monitoring and management
• 24x7x365 network monitoring and management
• 24x7x365 VoIP monitoring and management
• 24x7x365 security management
• 24x7x365 NOC services
• Remediation services–remote and onsite
• Operating systems configuration and maintenance
• Incident tracking and documentation

Customized and Cost-Effective

Have you considered investing in a systems, network, or VoIP management system, only to be put off by price, complexity, and the ongoing support requirements? Aware360SM is a proven alternative that offers enterprise-level services and benefits–and more. The Aware360SM solution is customized to meet your business’ needs, complement your staffs’ capabilities, and provide a cost-effective alternative to the high-priced and complex monitoring and management options currently available.

Your Aware360SM solution provides a complete lifecycle of support, including data collection, incident detection, communication, remediation, and maintenance–all through your customized, secure Web portal.

The Aware360v2 team includes experienced engineers with the highest certifications available from industry-leading technology providers.

MTM Technologies deploys the right resource at the right time, using the appropriate tools to address any operational anomaly and return your environment to production state quickly. We leverage our own resources and those of your partners to assure a high level of availability, and serviceability within your environment. As a result, your business is effectively supported by the technology it requires.

Aware360v2 is designed to:

  • Automate operations
  • Improve reliability
  • Increase system availability
  • Enhance serviceability
  • Reduce operational costs
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